call
menu
Menuclose
IE IE expand_moreEUR expand_more

Would you like to reserve by phone?

Call us now!

Flight Ticket - Frequently Asked Questions

Type your question in the search field or take a look at the topics in the categories.

search

Can I cancel my flight ticket?

It is usually not possible to get a full refund for every flight ticket which is cancelled. Every airline has its own set of rules

regarding this matter. This will be subject to variation regarding the booking class. If you want to cancel your flight you can call our 

martiGO Call Center which is operating 7/24. The fee is 30 Euro for this procedure.        

 

What does a cancellation or rebooking depend on?chevron_rightIn which cases is a free cancellation possible?chevron_rightHow can I use my martiGO.com cash voucher?chevron_rightAre name changes on booked tickets possible?chevron_rightHow can I exchange my date of flight?chevron_rightHow do we get refunds and how long do they take?chevron_rightCan I make changes in my hotel booking? If yes, how?chevron_rightIs it possible to exchange every type of flight ticket? chevron_rightCan I cancel my flight ticket? chevron_rightWhy was not I admitted to the flight even though I had a ticket issued for the flight?chevron_rightHow much will I get back if I cancel my flight ticket?chevron_rightWhat do I do if my flight is cancelled or my flight time is changed?chevron_rightHow much refund money will I get if the airline cancels my ticket?chevron_rightCan I transfer my ticket onto the name of someone else?chevron_rightHow can I get the money for my flight ticket refunded?chevron_rightI have not received an answer regarding the refund of the flight ticket, what should I do?chevron_rightIs it possible for me to buy tickets for other people?chevron_rightWhat can I do if the departure time of my flight changes?chevron_rightWhat can I do if I miss my transfer flight?chevron_right